Customer Satisfaction Survey

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Company

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Name

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Last Name

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Please answer the following questions using a 1 to 5 scale. 1 being completely unacceptable and 5 being completely exceptional.

How would you rate the service in general? *

1 2 3 4 5 N/A

How would you rate our responsiveness?*

1 2 3 4 5 N/A

How would you rate our on-time delivery?*

1 2 3 4 5 N/A

How would you rate the quality of service? (correctness of paperwork, product repair, ability to solve the problem, etc.)?*

1 2 3 4 5 N/A

Overall how satisfied are you with Crane Composites, Inc.?*

1 2 3 4 5 N/A

May we contact you to ensure we understand the issue and address it properly through process improvements and training and development? *

Yes No

What can we do to improve our service for you? *

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